BC National Bank

Online Banking

Attention: Important Online Banking Upgrade Information

We will be upgrading your Online Banking service soon. The purpose of the upgrade is to introduce our new online security enhancement, multi-factor Advanced Authentication.

This new improvement will change the way you currently login to Online Banking and will provide an even more secure connection than ever before! Look for additional announcements in the mail regarding this new and improved service.
Click here to view a Frequently Asked Questions.
Click here to view a Quick Reference Guide.

NOTICE

Beginning June 15, 2003 customers will no longer be able to download Webconnect or DirectConnect through Quicken by Intuit. Customers using earlier versions of Quicken (Q2003 or earlier) will still be permitted to download .QIF files until further notice. Those with Quicken 2004 for Windows and Quicken 2005 for Macintosh, will not be able to download transactions with WebConnect or DirectConnect.

Microsoft Money may be used by customers instead of Quicken 2004 for Windows or Quicken 2005 for Macintosh. If you have any questions or concerns regarding this Notice, please direct them to the Internet Banking Contact.
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Frequently Asked Questions

Q:	What can I do with Online Banking?
A:	Some of the most common features available are: Account Balances - view account balances for checking, savings, loans, and certificates of deposits. Account Detail - view historical transaction detail. Filter Selection - filter account information by date range, amount range, or number. View only credits or debits or both. PC Download - download transaction data into Money. Upcoming Transactions - view transactions that have been memo posted to your account throughout the day, such as direct deposits, insurance payments, checks, etc. Transfer Funds - transfer funds between accounts as well as pay loans. Account Services - place stop payments, reorder checks, or request a statement reprint.
Q:	What do I need to get started with Online Banking?
A:	Minimum system requirements: an Internet enabled computer using a browser with 128-bit encryption. The following links are provided to help you download the appropriate browser: Microsoft Internet Explorer Netscape Navigator You must have an Internet Banking ID, a personal identification number ("PIN") and maintain one or more of the following eligible accounts at the Bank; any regular or NOW checking account.
Q:	Is Online Banking safe and secure?
A:	Yes! We use several techniques to help secure our Online Banking service, including the following: You can only access Online Banking with certain browsers that have a high security standard. Your account numbers are never displayed in full - only the last three digits. You must have a valid Online Banking ID and a personal identification number ("PIN") to logon. If no action is taken for 15 minutes, you will be automatically logged off the Online Banking Service
Q:	What are the guidelines for selecting my Password?
A:	The Bank will supply you with your initial temporary password. This password is entered on the first logon screen and then you will be prompted to immediately change your password. You may select a password with the following guidelines: Your password must be at least 6 characters in length. You may use any combination of letters or numbers. Your password is case sensitive; i.e., "A" is not the same as "a". You should elect passwords that are not associated with personal information, such as, social security numbers, names of children, date of births, or addresses. You are encouraged to change your password on a regular basis. You will be prompted to change your password every 90 days.
Q:	What does "Account Alias" mean?
A:	Your account numbers only display the last three digits and Account Alias let's you rename the digits. For example, if you have two checking accounts, you may want to rename them "household account" and "play account". Loans may also be renamed, such as "boat", "house", "combine", "crops", etc.

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